Refund policy

Our refund policy is valid for 30 days. If more than 30 days have passed since your purchase, we are unfortunately unable to offer you a refund or exchange.

To be eligible for a return, your item must have a manufacturing or shipping defect. When you return your item, it must be unused and in the same condition as when you received it. It must also be in its original packaging.

Shipping

To return your product, please contact us at the following email address: caneliacontactfrance@gmail.com

Delivery time for the replacement product may vary depending on your location.

If you are shipping an item worth more than 75 euros, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive the item you return to us.